APAC Service Degradation

Degraded

Sep 18, 2025 at 5:42am UTC

Affected services

GraphQL API

Dashboard

Authentication API

Saleshub

Configurator API

Digital Retail (APAC)

Resolved
Sep 18, 2025 at 5:55am UTC

System normalised.

Updated
Sep 18, 2025 at 5:49am UTC

We've identified the root cause and are resolving the issue. Most services are back online but intermittent failures may occur.

Estimated time of resolution 4pm Sydney time.

Created
Sep 18, 2025 at 5:42am UTC

We're responding to reports of degraded activity for our Asia-Pacific clients.